Privacy Polic


Introduction 

 

This is the privacy policy for MediDoc Pro, Inc. (collectively referred to as “MediDoc Pro”, “we”, “us” or “our” in this policy), our sites such as medidocpro.com and any associated apps (“our sites”). Some of our other sites and services have their own policies, which will be relevant to you when you are using those sites and services.

 

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using MediDoc Pro’s services, you consent to the data practices described in this Policy. If you do not agree with our policies and practices, your choice is to not use our website.  By accessing or using this website, you agree to this privacy policy.  Please note this policy may change from time to time.  Your continued use of this website after we make changes is deemed to be acceptance of those changes so, please check the policy periodically for updates.

 

About this Privacy Policy

 

This Privacy Policy describes the type of information we may collect from you or that you may provide when you visit the website, www.MediDocpro.com (our “website”) and our practices for storing, using, sharing, collecting, maintaining, disclosing and protecting your anonymous and personally identifiable information provided by you, and collected from you, by using our website. This Policy also explains your choices regarding how we may share your anonymous, personal data, communicate with you, how you can request access to, and correction of, your personal data, and other important considerations. We do not sell identifying information or identifying personal data from our Members. 

 

When we refer to “personal data” in this policy, we are also referencing “personal information,” as defined under California law.  Please note that except as described in this Privacy Policy, we do not share your personal data. Additionally, we will never sell your personal data that identifies you. 

 

This Policy applies to information we collect:

 

We think carefully about our use of personal data and are committed to protecting your privacy. Below, you can read what we do to protect your privacy. This Privacy Policy covers, among other topics: 

Please note that our website may links to other websites and/or services unassociated with the MediDoc Pro. These websites and services have their own privacy policies and terms of use. If you follow a link to these websites, we recommend that you read their respective privacy policy and terms of use. 

Types of Personal Information We May Collect 

 

We collect several types of information from, and about, users of our website. This information may include, but is not limited to, data when you visit our website, your personal data if you register for our service, fill out any pages or profile sections of our website, subscribe for services or when you or another person, communicate with us through our website. If we collect your personal data, it will be in accordance with applicable federal and state laws. We will only collect personal information if we have a legitimate need and will only keep that information for as long as it is necessary. We will never sell personal data that identifies you.

 

The collection of your personal data when you create an account with MediDoc Pro, communicate with the MediDoc Pro through our website, or provide personal data to us directly, may include, but is not limited to, the following information: 

This personal data may personally identify you.

 

Members may update their personal data in their account.  Users must contact us to update your email address and/or to delete your account.

 

 

The generation of personal data about you when you use our website, from cookies or similar technology to collect data, may include, but is not limited to, the following information:

device ID, unique vendor or advertising ID and browsers used to access our content. 

 

This personal data is about you but does not identify you individually. 

Personal data when you post comments to us on other social media sites:

When you post publicly (example: comments) on our social media posts:

 

Children Under the Age of 13-years-old

 

This website is designed solely for adults and not intended for children or minors under the age of 13. No one under the age of 13 may provide any information to, or on, our website. We do not knowingly collect personal information from children under the age of 13.   If you are under the age of 13, please do not use or provide any information on this website or through any of its features. If we learn we have collected or received personal information from a child under the age of 13 we will delete that information.  If you believe we might have any information from or about a child under 13 years of age, please contact us using the contact information listed below under the “Contact Us” section of this policy.

 

Personal Information Collection

 

MediDoc Pro collects, stores, and transmits the information and documents provided to it by Members for the purpose of making this information available to health care providers.

 

The ways we may collect this information, includes, but is not limited to: 

 

Automatic Data Collection Technologies

 

As you navigate and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns. These technologies may include:

 

The information we collect automatically does not include personal information.  We may maintain this data or associate it with personal data we collect or receive from you. This information is used for business purposes and helps us to improve our website.  Additional information about these technologies is located below in the “Cookies and Similar Technologies” section of this Policy.

Sharing Personal Information 

 

Personal data is any information about you by which you can be identified or be identifiable. This can include, but is not limited to, the following information: 

 

Consent to Share Documents and Information

 

Upon enrollment, a Member authorizes and consents to allow MediDoc Pro to release their chosen information and documentation (examples include advance directives) to verified, healthcare providers. 

 

Members also receive an Emergency Access Card with a personalized QR code.  By enrolling as a Member of MediDoc Pro, Members consent and allow MediDoc Pro to release a Member’s chosen information and documentation to a verified, healthcare provider that scanned the QR code on the Member’s card.

How We May Use Personal Information 

 

We use anonymous, personal data collected through our website only when we have a valid business purpose and the legal grounds to do so. We determine the legal grounds based on the purposes for which we have collected your personal data. 

 

Legal grounds

Legal grounds may constitute one of the following: 

 

Examples of instances we rely on our legitimate interests to use your personal data include: 

 

Other Uses for Personal Information May Include:

 

Personal Data Security 

 

MediDoc Pro adheres to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) level of security.

 

We have implemented appropriate technical and organizational controls to protect your personal data against unauthorized processing and against accidental loss, use, alteration, damage or destruction. 

 

You are responsible for choosing a secure password and/or PIN when we ask you to set up a password to access parts of our website or services. You are responsible for keeping this password confidential, and you should choose a password that you do not use on any other site. You should not share your password with anyone else. 

 

Unfortunately, sending any information, including personal data, via the internet, is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our website while still in transit and so you provide it at your own risk. 

Selling your personal data 

 

We do not sell the identifying, personal data of our users. 

 

Sharing/Disclosing Your Personal Data 

 

We do not customarily share the identifying, personal data of our Users. However, we may share your personal data: 

 

How Long We May Store Personal Data:

 

We will keep your personal data for only as long as necessary. How long we need your personal data depends on what we are using it for, as set out in this privacy policy. For example, we may need to use it to answer your questions about a service or suspicion of fraud. We may keep personal data while you are using our service or until we answer your questions. If we no longer need your data for the purpose for which it was kept, we will permanently delete it or make it anonymous by removing all details that identify you. 

Security Measures 

 

We are HIPAA-compliant and have taken reasonable steps and have employed industry-standard practices and technology to ensure the integrity and confidentiality of personally identifiable information; but because even the most secure devices or networks can be violated. We cannot guarantee security. 

Once you print, share, download, or save any portion of your personal information from our website, we are no longer able to protect that information from further uses and/or disclosures and are not liable for any further uses and/or disclosures of that information. You understand and agree that you are responsible for all further actions or omissions related to the security and privacy of that information. 

IMPORTANT: Please keep in mind that whenever you voluntarily share and/or disclose information about yourself in the public domain, for example, through social media platforms, chat rooms, e-mails, etc. it is likely to be collected and used by third parties. These third parties may use your information to contact you or for unauthorized purposes. Also, please remember that no one can guarantee the absolute security of information transmitted electronically. 

In the event that the security of a Member’s personal information has been compromised, we will notify the Member immediately.

How We May Contact You 

 

Communications: From time to time, we may send you service emails, for example, notifying you about renewing your membership.  

 

Newsletters/Blogs: If you subscribe to any of our newsletters or blogs, we may email you informational materials we think may interest you. Depending on your preferences, this may be by email, phone, SMS, U.S. Mail, or social media post. You may elect not to receive these emails at any time and will be able to “unsubscribe” directly by clicking a link at the bottom of these emails. You may also contact us using the contact information below to unsubscribe. 

 

Response to Inquiries: If you have contacted us with an inquiry or complaint, we may contact you to respond to your query or to resolve your complaint utilizing the contact information you have provided to us. 

 

Cookies and Similar Technologies 

 

CookiesWhen you visit our website, we may collect personal data from you automatically using cookies or similar technologies. A cookie is a small file that can be placed on your device that allows us to recognize and remember you. We may use cookies to establish continuity between related requests, to personalize the site to your preferences, to authenticate your log-in, and to analyze site traffic. Cookies do not themselves contain any personal information. You may choose to block cookies with your browser, but if you do, you may not be able to take advantage of all our website's features. 

Google Analytics: We use Google Analytics to gather statistics for some of our website pages. The information gathered is used to improve our web services. Google Analytics uses a browser cookie for statistical analysis related to your browsing behavior on these websites. 

 

User Opt-Out: You may opt out by turning off cookies in the preferences settings in your browser or download and install Google Analytics Opt-out Browser Add-on at http://tools.google.com/dlpage/gaoptout. For more information on Google Analytics, please visit http://www.google.com/analyticsIf you have any issues opting out, please email us using the Contact Information below for assistance.   

Facebook Pixel We use Facebook Pixel, a re-marketing tracking tool, to serve ads about MediDoc Pro, our resources and programs, and related news. These ads appear on Facebook. Facebook uses cookies, web beacons, and similar technologies to tailor the ads based on your past visits to our website and elsewhere online and to measure ad conversion. 

User Opt-Out: To opt-out of the collection and use of information for ad targeting on Facebook, please visit www.aboutads.info/choices and follow the instructions.  If you have any issues opting out, please email us using the Contact Information below for assistance. 

Your Privacy and Data Protection Rights About the Personal Data We May Store 

 

As indicated above, we do not customarily store data about Users. You have rights with regard to the personal data that we may store about you. You may contact us with regard to the following rights in relation to your personal data:

 

To exercise any of your rights listed above, please update your account or contact us using the Contact Us information below. We will handle your request within one month.

 

We may need to request specific information from you to help us confirm your identity. If your request is complicated or if you have made a large number of requests, it may take us longer to satisfy your request. We will notify you if we need longer than a month to satisfy your request. You will not have to pay a fee to obtain a copy of your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee (if permissible) if your request is clearly unfounded, repetitive, or excessive. 

 

 

California Privacy Rights 

 

We do not sell user personal data. Under the California Consumer Privacy Act, California Civil Code Section 1798.100, if you are a resident of California, you may contact us with regard to the following rights in relation to your personal data: 

Right of Access: You have a right to request access to the personal data we may hold on you for the past twelve (12) months. You may submit up to two (2) requests per year of access to your personal data. 

Right to Opt-In/Opt-Out of Sale of Personal Data: You have the right to opt-out of the sale of personal data we may hold on you. As a rule, we do not sell your personal data, nor do we disclose personal data to third parties for those third parties’ direct marketing purposes. We will notify you if our policy changes and you may exercise your right to opt-out by calling or emailing us using the contact information below. 

Right to Deletion: You also have the right to ask us to delete personal data we may hold on you or restrict how it is used. There may be exceptions to the right to deletion for specific legal reasons, which, if applicable, we will set out for you in response to your request. Further, deletion of data may remove all records of your news subscription. You would need to re-enter this information to engage with us as you have historically. 

Right to Review: You have the right to review and correct your personal information.  Users may access their personal information by logging into their personal accounts.    

Right to Non-Discrimination: We will not discriminate against you for exercising any of your California Consumer Privacy Act rights. 

If you want to make any of these requests, please email us at info@medidocpro.com or by contacting her using our designated toll-free number 888-655-0330. We will handle requests for access to your personal data within forty-five (45) days or within the number of days mandated per California law. 

To help us respond as you expect, please specify in the subject line of your email that you are making a request under the California Consumer Privacy Act. We may need to request specific information from you to help us confirm your identity.

 

Nevada Privacy Rights

 

Right to Review: You have the right to review and correct your personal information.  Users may access their personal information by logging into their personal accounts.   

 

Right to Deletion: You also have the right to ask us to delete personal data we may hold on you or restrict how it is used. There may be exceptions to the right to deletion for specific legal reasons which, if applicable, we will set out for you in response to your request. Further, deletion of data may remove all records of your news subscription. You would need to re-enter this information to engage with us as you have historically.

Nevada Personal Information Sales Opt-Out Law

 

We do not sell the personal information of our users; however, in accordance with NRS 603A.300 to 603A.360, the designated address for a User to request to opt out is:

 

Contact Us

 

Contact Information for Questions, Complaints, and Other Communications

 

If you would like to Medidoc Pro with any questions, comments, etc. please do so using the contact information below: 

 

Changes to Privacy Policy

 

 

If any provision of this Policy is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect.  This Policy constitutes the entire agreement between us relating to your use of the website.

 

Dispute Resolution, Governing Law, and Jurisdiction

 

For the purposes of this section:

 

 

You and we agree to arbitrate all disputes on an individual (non-class) basis.  Arbitration means the case will be decided by a private arbitrator.  The arbitrator will apply the Federal Arbitration Act (“FAA”).

 

There will be no judge and no jury. The arbitrator’s decision will be final except for a limited right of appeal under the FAA. 

 

The arbitrator will be the American Arbitration Association ("AAA"). AAA will apply its Consumer Arbitration Rules.  To start an arbitration, fill out a Demand for Arbitration Consumer Arbitration Rules and mail a copy to AAA and us.  In a dispute involving $25,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead. Any in-person hearing will take place in our principal place of business Hillsborough County, Florida, if your dispute is with us. 

 

However, should AAA be unable or unwilling to arbitrate the case, a court may appoint an arbitrator under Section 5 of the FAA.

 

The arbitrator will hear the arbitration on an individual basis.  There will be no class arbitrations, no class actions, no joinder of arbitrations (without our agreement), no private attorney general actions, and no actions where one party represents other, absent parties. The arbitrator may award the same damages to you individually as a court could. The arbitrator may award declaratory or injunctive relief only to you individually to satisfy your individual claim. 

 

Governing Law:

 

You expressly agree that the substantive laws of the State of Delaware will apply in connection with any such dispute including any claim involving MediDoc Pro or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers. The FAA is the law that will apply to any arbitration.

 

Where Will Disputes Be Resolved?

 

You and we agree to be subject to jurisdiction in the State of Florida.  Any small claims matters may be brought only in Hillsborough County, Florida, at the plaintiff’s election.  Any claims related to IP matters may be brought only in Hillsborough County, Florida.  Any action needed to compel enforcement of this Platform Policy, including the requirement to submit Disputes to individual (non-class) arbitration, shall be brought in Hillsborough County, Florida or your county of residence, at the election of the party seeking enforcement.

 

Limited Warranties and Disclaimers of Liability:

 

MediDoc Pro DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) REGARDING INFORMATION, CONTENT OR ITEMS APPEARING ON OUR WEBSITE. WE DO NOT WARRANT THAT DOWNLOADS FROM OUR PLATFORM WILL BE FREE OF ANY VIRUS, WORM, TROJAN HORSE, OR OTHER DATA ALTERING OR CONTAMINATING COMPONENTS.  YOU ARE RESPONSIBLE FOR ENSURING THAT YOU HAVE IMPLEMENTED PROCEDURES TO PREVENT SUCH CONTAMINATING COMPONENTS FROM INFECTING YOUR COMPUTER OR DEVICE AND ITS DATA.

 

WHILE WE TRY TO KEEP THE INFORMATION ON OUR PLATFORM BOTH ACCURATE AND UP TO DATE, WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, CORRECTNESS, USEFULNESS, OR APPLICABILITY OF ANY INFORMATION, OR OTHER DATA OR ITEMS APPEARING ON OUR PLATFORM. WE WILL NOT BE LIABLE IN ANY EVENT TO ANY USER FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE UPON THE INFORMATION, OR CONTENT ON THIS PLATFORM.

 

WE DO NOT GUARANTEE CONTINUOUS OR UNINTERRUPTED ACCESS TO OUR PLATFORM, AND OPERATION OF OUR PLATFORM MAY BE INTERFERED WITH BY FACTORS BEYOND OUR CONTROL.

 

THE WRITTEN CONTENT OF THIS PLATFORM IS FOR INFORMATIONAL PURPOSES ONLY. NEVER DELAY IN SEEKING MEDICAL OR LEGAL ADVICE OR ATTENTION BECAUSE OF CONTENT YOU HAVE READ ON THIS PLATFORM.

 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR INJURY, ILLNESS, DISABILITY, LOSS OF PROFITS, GOODWILL, USE, INFORMATION YOU PROVIDE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) YOUR USE OR YOUR INABILITY TO USE OUR PLATFORM; (ii) THE COST OF PROCUREMENT OF SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE PLATFORM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THIS WEBSITE OR IN YOUR ONLINE ACCOUNT; (v) YOUR USE OF THE INTERNET OR YOUR INTERNET SERVICE PROVIDER; (vi) DEFECTS OR INACCURACIES IN YOUR DEVICE OR SOFTWARE USED TO ACCESS THE PLATFORM ; OR (vii) ANY OTHER MATTER RELATING TO YOUR USE OF THE PLATFORM. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT OF FEES PREVIOUSLY PAID BY YOU (IF ANY) TO MEDIDOC PRO RELATING TO YOUR USE OF THE PLATFORM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 

 

Your Indemnification Obligations:

 

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS MEDIDOC PRO, AS WELL AS MEDIDOC PRO’S OFFICERS, INVESTORS, SHAREHOLDERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS AND SUPPLIERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEY'S FEES, RESULTING FROM YOUR VIOLATION OF THIS PLATFORM POLICY OR THE USE OF OUR PLATFORM.